retailciooutlook

The Future of Operations, but NOW!

Romain Liot, COO, Adore Me

How will the Internet of Things (IoT) Truly Transform the Retail Industry

Rohan Penman, Global Head of Technology, T2 Tea

Branded Retail: Living at the Intersection of Technology and Culture

Greg Klingaman, Global Head of Retail & Strategic Partnerships, Diageo

The Benefits of Tinkering over Reinvention

Andy Mulcahy, Strategy and Insight Director, IMRG

The Benefits of Tinkering over Reinvention

We have all had occasions where we’ve felt that a lack of cutting-edge technology is holding us back. ‘If only this system could talk to this one’; ‘if we put an AI solution in

Taking AI the Last Mile in Retail The Key to Unlocking Insights that AI Provides

Tim Collins, President, Aimia's Intelligent Shopper Solutions

Taking AI the Last Mile in Retail The Key to Unlocking Insights that AI Provides

Artificial Intelligence and machine learning provide insights at a level of granularity and speed that we would not have dreamed of even five years ago.

Amazon's Secret Weapon in the Fight to Improve Product Information

Stephanie Leffler, CEO, OneSpace

Amazon has grown their ecommerce empire by building infrastructure to power their operation and then releasing that infrastructure to other companies in the form of services in the cloud.

State of Marketing in Existing Times: An Insight

Katie Newman, CMO, Leo Burnett

State of Marketing in Existing Times: An Insight

Marketing is all about giving people a compelling reason to care about your brand.

Five Signs It's Time to Rethink Your Social Strategy

Andrew Wilson, CIO, Accenture

Five Signs It's Time to Rethink Your Social Strategy

Only a few decades ago, it would have been inconceivable for employees to collaborate in real time across continents.

E-commerce Innovation in the Cloud

Ferhat Hatay, Senior Manager of Strategy and Innovation, Fujitsu And Victoria Livschitz, Founder & CTO, Grid Dynamics

E-commerce Innovation in the Cloud

Moving e-commerce operations to the cloud offers a host of business benefits for retailers.

E-commerce for Beginners

Ryan King, CIO, Power Solutions International

E-commerce for Beginners

Manufacturing “business to business” e-commerce websites are for most organizations mediocre or produce very little traffic and revenue. However; you will be surprised.

Harnessing the Power of Personalization

Jean-Francois Bessiron, VP Goods International, Groupon

Harnessing the Power of Personalization

Companies seem to be good at collecting data on customers but have not quite tackled how to operationalise that data and use it for the benefit of the customers

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Matan Holander, VP Business Development

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.

Top Retail Trends to Watch in 2016

Justin Honaman, VP & GM, PRGX

Top Retail Trends to Watch in 2016

Amazon did not take over the entire Retail world. Apple Pay did not eliminate the cash equation in retail stores. Drones are not yet delivering product to our homes.

Retail returns: A $440B headache that technology and data analytics can solve

Eric Moriarty, VP, B-Stock Solutions

By the end of 2017 the value of retail returns will be equivalent to total online sales: around $440 billion.

Delivering an Elevated Customer Experience Requires an Agile Retail Technology Platform

Perry Kramer, SVP & Practice Lead, Boston Retail Partners

Delivering an Elevated Customer Experience Requires an Agile Retail Technology Platform

Retailers that are thriving—and there are lots of them— anticipate and react to consumers’ demand for an enhanced and continuously changing retail experience.

Lessons from the Grocery Industry and the State of Retail Today

Richard Heyman, Principal, Retail Digital Strategy and Former CIO, Gordmans Stores

Lessons from the Grocery Industry and the State of Retail Today

In the late 1980s, I was leading the technology efforts at a regional grocery chain when the alarms sounded.

Driving Transformative, Data-Driven Thinking

Shubham Mehrish, Vice President, Mars

Driving Transformative, Data-Driven Thinking

Analytics is one of the important cogs in our Mars digital engine to help drive our digital transformation at 100x speed.

George P Johnson: Creating Undying Consumer Experience

Scott Kellner, VP, Marketing, George P. Johnson Experience Marketing

George P Johnson: Creating Undying Consumer Experience

When I came to marketing automation world, few companies provided marketing automation software platform.

Advancing Cloud With 3 PS - Predictability, Programmability, and Possibility

Sanjay Sivam, Director, Inside Sales and Services Sales, Poly Asia Pacific

Advancing Cloud With 3 PS - Predictability, Programmability, and Possibility

With everything residing in the Cloud, it is also easier to conceptualize and build workflows that weave through different “always-on, available-anywhere” systems and data sets to provide efficacy for a business.