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The Changing Paradigm of Retail CRM

Ben Eason, SVP, Client Development Conversant, Epsilon

Redesigning Supply Chain and Logistics with Simulation

Benoit Montreuil, Professor in ISYE School, Coca- Cola Chair in Material Handling and Distribution

E- commerce

Megan Kohout, Vice President of Ecommerce & Customer Analytics, Kendra scott

Do IT Professionals Have a Social Responsibility?

Sam Segran, CIO, Texas Tech University

Do IT Professionals Have a Social Responsibility?

As IT professionals, we should strive to leave the cyber world better than we found “IT”!

Customer Focus is the First Priority

Jennifer Rademacher, CIO, Fathead

Customer Focus is the First Priority

Being a technology leader at one of the nation’s leading brands has definitely allowed me to see just how important IT is in the current ecommerce space.

The Future is Now: Exploring the Future Developments in Customer Experience

Troy Barnes, Chief Customer Officer, Pizza Hut

The recipe for sustainable growth comes down to 2 simple ingredients: attract new customers, and retain the ones you have for life.

It is Indispensable for Retailers to Embrace Digital Transformation

Jean Laborde, Deputy CIO, FnacDarty

It is Indispensable for Retailers to Embrace Digital Transformation

Digital transformation is your North Star, and you need to identify it and understand why it is the answer to your problems

Digital and In-Store Shopping is Colliding and Reliable Network Performance is at the Center

Ricardo Belmar, Senior Director-Enterprise Product Marketing, InfoVista

Digital and In-Store Shopping is Colliding and Reliable Network Performance is at the Center

Digital and in-store shopping experiences are on a collision course in the best way possible.

Transformative Retail Banking

Sangy Vatsa, EVP & CIO, Comerica Bank [NYSE: CMA]

Transformative Retail Banking

Our Bank is known for raising customer expectations by offering customer-rich products and services. Fast maturing and adoption of digital technologies in everyday use is further elevating

Role of Augmented Reality in Retail

Rekha (Sasirekha) Ramesh, SVP, Global Head of IT & Digital Strategy, Daymon Worldwide

Role of Augmented Reality in Retail

The success of Pokémon GO brought Augmented Reality to the center stage and provided retailers a platform to reach its consumers in many creative ways.

The Transformative Role of Software for Payments: Synergies, Opportunities and the Retail Experience

Amy Zirkle, Ex Vice President, Industry Affairs, Electronic Transactions Association

The Transformative Role of Software for Payments: Synergies, Opportunities and the Retail Experience

There are few industries yet untouched by the tidal wave of technological innovation.

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Matan Holander, VP Business Development

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.

Which are the Top Retail Technology Trends to Watch Out for

Savio Thattil, CIO & SVP of Technology, Sephora Americas

Which are the Top Retail Technology Trends to Watch Out for

To my mind, the top retail technology trend is mobile payments, and offering consumers greater optionality in how they pay, particularly with the advent of Apple Pay.

Technology Revolutionizing Retail Industry

Emily Culp, CMO, Keds USA

It’s imperative that consumer data and insights are used to inform everything that a brand does to create better consumer experiences.

The IT Factor for Powering Your Paid Search Investments

Mark Digman, CMO, ROI Revolution

The IT Factor for Powering Your Paid Search Investments

Of all the digital marketing avenues available to the modern retailer, paid search provides opportunity for scalable, ROI-driven campaigns like few others.

Customer Experience-the Driving Force of E-commerce Business

Chris Homer, Co-founder & CTO, thredUP

Customer Experience-the Driving Force of E-commerce Business

To stay ahead of their competitors in the longer run, companies should focus majorly on providing excellent customer experience and finding the right balance between a company’s business growth and monetary profit

If your Customers are a Step Ahead, How Can you Catch Up?

Anthony Jones, Head of eCommerce, Mid-Market Sales UKI, Google

If your Customers are a Step Ahead, How Can you Catch Up?

What a fascinating space to be in right now. We’ve spent years waiting for technology to come and disrupt and, well, it looks like we’re more or less here.

Data Analytics to Achieve Productive Outcomes

Todd Simpson, CIO, FDA

Data Analytics to Achieve Productive Outcomes

The U.S. Food and Drug Administration (FDA) regulates foods, drugs, biologics, medical devices, cosmetics, dietary supplements, tobacco products, electronic products and more.

Retail Liability In 140 Characters Or Less: Foreseeability In The Social Media Age

Nicholas P. Resetar, Associate Attorney, Roetzel & Andress

Retail Liability In 140 Characters Or Less: Foreseeability In The Social Media Age

By now, it is safe to say that Twitter, Facebook, Pinterest and MySpace are not merely fads that temporarily captured the attention span of the entire globe.