Subscribe to our mailing list for the latest articles, news, and exclusive insights.
By Shelagh Stoneham, SVP of Chico's FAS, International Branding/Marketing Executive and Keynote Speaker
By Edward Park, SVP, Head of Retail, Digital, Allocations, Wholesale Operations (North America), GUESS? Inc.
By Rekha (Sasirekha) Ramesh, SVP - Global Head of IT and Digital Strategy, Daymon Worldwide
By Brett Beveridge, Founder & President, The Retail Outsource Companies
By Katie Newman, CMO, Leo Burnett
Marketing is all about giving people a compelling reason to care about your brand.
By David Thompson, EVP, Global Operations and Technology, CTO & CIO, Western Union
There are a few core trends that I see resonating across the industry; all have to do with providing ease and convenience for the customer and the capability to move money in minutes.
By Don Scheibenreif, VP-Distinguished Analyst, Gartner
Commerce leaders have made online transactions efficient and customer friendly.
By Douglas Duncan, CIO, Columbia Insurance Group
If there is one thing that has been a core function of IT shops large and small over the years, it is the delivery of service.
By Bob Hetu, Research Director, Gartner [NYSE:IT]
The powerful combination of digital and physical is where a multichannel retailer can exert itself.
By Anna Cole, Director of E-Commerce Operations, User Experience and Merchandising, Carhartt
It was hard to believe that a machine could out-think a genius like Kasparov.
By Bernard Luthi, President, Monoprice
In this day and age it is very critical to understand your customer and their journey with your organization.
By Jahan Jamshidi, Director- IT, Aztec Shops
Aztec Shops, a retail operation located in the San Diego State University campus, has been using a comprehensive suite of solutions, including time and attendance, employee scheduling.
By John De Angelis, CIO, The Star Entertainment Group
The most significant change over the past 5 years has been the role of technology in guest experience, enhancing our ability to deliver personalised and thrilling moments at scale.
By Anna Cole, Director of E-Commerce Operations, User Experience and Merchandising, Carhartt
It’s 1997 and the super computer Deep Blue is going up against the reigning World Chess Champion, Garry Kasparov for the second time, but this time Deep Blue wins.
By Todd Aadland, SVP, Federal Reserve Bank of Chicago
The security challenges facing the payments industry require broad cooperation and coordination across the payments ecosystem.
By Don Bush, Vice President of Marketing, Kount
BI provides business managers analytical insights of real-time data in visual interfaces and automated workflow systems.
By Ralf Schneider, CIO, Allianz Group
At the end of the day, you really need to scale the skills around technology and make them an integral part of the business.
By Hilary Hahn, VP, Customer Experience Innovation, Sykes Enterprises, Incorporated
AI is fueling the best retail experiences. It is the backbone for support and sales agents to tailor the best responses expediently, that solve issues or complete sales.
By Chris Miller, Chief Technology & Innovation Officer, Avanade
Every decade a major disruption has occurred that altered the digital landscape: from the PC revolution, to the internet boom, to the mobile-first rise.
By Luis Sanz, Founder, Olapic
There is no question that data is a critical part of retail success. Each part of the customer journey needs to be tracked and measured.
